Lounge Manager

Fort Myers, FL

Full Time

HeadPinz Fort Myers

Manager/Supervisor

Lounge Manager – HeadPinz Fort Myers
Location: Fort Myers, Florida
Reports To: Assistant General Manager (AGM) / General Manager

Position Overview:

The Lounge Manager at HeadPinz Fort Myers is responsible for leading all aspects of the bar and lounge operations, ensuring a superior guest experience, maximizing revenue, and upholding high standards of service and cleanliness. This individual should be a motivated hospitality professional with strong leadership skills and a passion for entertainment-driven venues.

Key Responsibilities:

Manage day-to-day operations of the bar and lounge, including staffing, inventory, cleanliness, and guest engagement.
Foster a welcoming and vibrant environment for guests through exceptional service and atmosphere.
Hire, train, and mentor bartenders and servers to meet performance standards and deliver elevated customer experiences.
Monitor inventory, control costs, and maintain par levels by ordering efficiently and minimizing waste.
Develop and execute lounge promotions, drink features, and special events to drive guest traffic and boost revenue.
Ensure compliance with all state and local alcohol regulations and health codes.
Handle guest concerns and requests with professionalism and urgency.
Collaborate with the marketing team to promote lounge events and offerings.
Track sales performance, manage labor, and control operational costs to meet financial goals.
Work cross-departmentally to ensure smooth integration of lounge operations with the entire guest experience.
Resolve service issues promptly and proactively to ensure continuous service excellence.

Qualifications & Requirements:

2–4 years of management experience in a bar, lounge, or similar hospitality setting.
Proven leadership and team development skills.
Strong knowledge of cocktails, mixology, and bar operations.
Exceptional communication, customer service, and conflict-resolution abilities.
Financial literacy with the ability to analyze sales data and manage cost efficiencies.
Experience in high-volume or entertainment-focused venues preferred.
Availability to work nights, weekends, and holidays as needed.
Must hold or be eligible to obtain all required food handling and alcohol service certifications.

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Lounge Manager

Position Overview:

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